Lowe's knows homes and is showcasing that expertise and most recent innovations at the 2025 Consumer Electronics Show in Las Vegas, Nevada. The company aims to enhance the homeowner experience in the new year through cutting-edge technology and AI. In Spring 2025, Lowe's Digital Home Platform will be rebranded as MyLowe's Home. Along with this name change, new features will be introduced to help homeowners manage and maintain their home care needs. Here are some of the exciting key elements:
1. Centralized Product Information: Say goodbye to cluttered folders filled with product paperwork and scattered sheets of expired warranties. With the latest centralized product information feature, you can store digital copies of manuals, warranties, and product details for a wide range of appliances and outdoor power equipment—all in one convenient location.
2. Home Digitization: Capture and organize home details in MyLowe's Home, including room dimensions, windows, doors, appliances, and furniture. With a quick scan using a phone's camera, the platform measures spaces, maps features, and identifies objects using OCR (optical character recognition).
3. AI-Enabled Guidance: Take advantage of MyLowe's Home's generative AI-powered chat interface to get real-time troubleshooting assistance, maintenance guidance, and warranty insights.
4. Personalized Maintenance Calendar: Stay ahead of routine maintenance and repairs with customized recommendations and reminders for the home, lawn and other products, all while allowing homeowners to prioritize tasks on their schedule.
5. Smarter Shopping: Receive personalized, pre-filtered suggestions for replacements, parts and seasonal care products to extend the life of the user's appliances and property.
MyLowe’s Home will be available exclusively to MyLowe’s Rewards members in spring 2025 and accessible via the MyLowe’s Rewards account page. MyLowe’s Rewards launched in Spring 2024 and is a free loyalty program designed to help homeowners earn and save more when shopping at Lowe’s.
