Artificial intelligence may take center stage during AI Day, but for many Lowe’s associates, it’s already woven into the fabric of their daily routines.
Designed to help associates move from curiosity to confidence, AI Day brings teams together to explore new AI tools, hear from company leaders and discover practical ways artificial intelligence can support their work. While the event happens once a year, AI is becoming part of the everyday workday for associates across Lowe’s.
Take Mylow Companion, for example. This AI-powered assistant helps associates track down information, answer questions on the fly, and spend more time doing what they do best: helping customers.
The conversations continued throughout AI Day. Between sessions, small groups gathered in the hallways comparing prompts, swapping ideas and asking one another how AI was being used across the business.
One of the day’s biggest takeaways came not from the stage, but from those conversations.
“Talk to people in different roles and departments about how they’re using AI,” said Zachary Leonard, senior analyst, digital brand advocate. “It’s motivating, and it’s given me so many ideas for how my team can use it.”
For Tara Johnson, manager of field recruiting, AI has become less about automation and more about creating space for the work that matters most.
By using AI for repetitive tasks, I gained more time to focus on relationship-building, collaboration and the human side of the business.
That shift in perspective was echoed by Travis Evans, inside sales manager, who said AI has evolved from a tool for finding answers into something more collaborative.
I’ve learned to think of AI less like a search engine and more like a thought partner.
AI Day is less a starting line and more a celebration of a journey that’s already in motion.
Even though AI Day comes just once a year, the spirit of discovery and innovation it sparks is something associates carry with them every day.
The technology will continue to evolve. What will define Lowe’s AI journey is how associates use it to serve one another and customers better every day.
