As senior vice president, stores, data, artificial intelligence and innovation, Chandhu Nair is responsible for the development and deployment of technology solutions across Lowe’s stores and leads the company’s AI strategy, as well as its data and analytics organization. He also leads Lowe’s Innovation Labs, focusing on emerging technologies and technology investments. He joined Lowe’s in 2020.
Chandhu has more than 20 years of experience in technology transformations. In a prior role at Lowe’s, he was vice president, technology, omnichannel marketing and digital customer engagement, and spearheaded best-in-class technology product launches including digital customer experiences, MyLowe’s Rewards and MyLowe’s Pro Rewards program, and media network. Before joining the company, he served as CEO and co-founder of Cognitive Retail Inc., an AI technology company providing U.S.-based retailers with advanced data analytics. He was also a managing partner and co-founder at Merkatus Partners, a strategy consulting firm focused on emerging technology investment services. Before that, he held global ecommerce and technology leadership roles at Staples Inc and Infosys.
Chandhu earned a master’s degree in general management and operations from Harvard University and a bachelor’s degree in engineering-information technology from Bharathiar University, India. He serves on the Board of Industry Leaders at the Consumer Technology Association, the Wall Street Journal Technology Council, and the advisory board for United Planet, a non-profit organization connecting volunteers in the areas of education, health and environmental sustainability with opportunities in more than 30 countries.