Hurricane Dorian – Daily Update

How Lowe's is helping those affected by Hurricane Dorian before, during and after the storm

SATURDAY, SEPTEMBER 7, 2019

Updated list of Lowe’s stores hours/closings.
Lowe’s commits $1 million to support disaster relief efforts for associates, customers and communities in direct response to Hurricane Dorian’s impact along the U.S. coast and the Bahamas.

Updated list of Lowe’s stores hours/closings.
Twenty-nine flood trucks have now deployed to various communities across the Carolinas, which are expected to see most of the impact.
On Sunday, over 100 associates plan to deploy to Charleston, South Carolina, a community that was greatly impacted by Hurricane Dorian. These Emergency Relief Teams (ERT) volunteer for this job and their mission is to provide additional customer support and give fellow associates impacted by the hurricane a chance to focus on their families.
Four stores near Raleigh, North Carolina had the opportunity to help their community by providing supplies for a makeshift Hurricane Dorian shelter for evacuees. The stores worked with the local American Red Cross and fire station to provide fire extinguishers, fans, trash bags, hand sanitizer, soap and trash cans. Lowe’s blue buckets with disaster relief supplies were also assembled. The buckets will help more than 1,000 families that could be residents at the shelter. Store Manager Howie Milligan felt this was the best way to be there for the victims. He said, “Even though we are not on the coastline, we are proud to assist in any capacity in keeping families safe and as comfortable as can be in their time of need.”

Hurricane Dorian shelter for evacuees

Hurricane Dorian shelter for evacuees helping

Lowe’s blue buckets

Updated list of Lowe’s stores hours/closings.
Two customers from the Mt. Pleasant, South Carolina area reached out to Lowe’s for help getting a backup generator. They were worried about not being able to keep their medicine at the right temperature in the event of a power outage but had no transportation to get to the store. So, two associates from a local Lowe’s quickly responded with a donated generator and personally delivered it to the customer’s home.

Generator for medicine donation

Lowe’s has now shipped nearly 5,000 truckloads of emergency supplies to areas expected to be impacted by the storm.
After a customer was evacuated from her home in Palm Beach, Florida and she and her cats ended up staying at a pet-friendly shelter in Stuart, Florida. But she needed something to sleep on. She went to Lowe’s in Stuart and while shopping, told associates she didn’t have a lot to spend. Managers there decided to donate a mattress to the customer and helped her load it into her car. The customer came back to the store the next day to thank the team for helping her when she was in need.

grandma mattress donation

Now, more than 600 Lowe’s associates are ready to deploy and serve as Emergency Relief Teams (ERT) in the impacted regions. These associates volunteer for this job and their mission is to provide additional customer support and give fellow associates impacted by the hurricane a chance to focus on their families.
See how Lowe’s supports communities on a local store level, as well as nationally with the help of its five disaster-focused, nonprofit partners.

Updated list of Lowe’s stores hours/closings.
Lowe’s has now shipped more than 4,000 truckloads of emergency supplies to areas expected to be impacted by the storm.
Three Lowe’s stores in the Charleston, South Carolina area offer free sand to customers preparing for Hurricane Dorian. Pictures below are from Store 2948 where more than 100 community members have taken advantage of the free sand. An assistant store manager there, Sergia Oliveira, says, “Our community floods easily and we believe being there for our community is our true calling.”

charleston-free-sand

In addition to emergency prep product, Lowe’s also has staged flood trucks ready and waiting just outside the impact zone. These trucks will move into the areas most affected by flooding as soon as it’s safe to do so. These trucks carry products like buckets, cleaning tools and supplies, dehumidifiers, gloves and other safety equipment.

Lowe’s has now shipped more than 3,000 truckloads of emergency supplies to regions that could be impacted by the storm. Products on these trucks range from generators to gas cans to flashlights and more.

lowes stockingup

As customers continue to prepare for Hurricane Dorian’s impact, Lowe’s offers a variety of online resources that show you everything from how to use sandbags to how to safely use a backup generator.
Based on changes in the storm track, Lowe’s redirected 40 truckloads of generators to stores along the East Coast in preparation for increased customer traffic and demand for emergency supplies. Store 603 in North Myrtle Beach, South Carolina received and staged the extra generators to get ready for customers.

huricane dorian robert evans 2019 myrtle beach

Lowe’s has now shipped more than 1,400 truckloads of emergency supplies to regions that could be impacted by the storm. The Emergency Command Center is monitoring the changing storm track to adjust shipments of product to areas now expected to be affected by Hurricane Dorian.
Customers across Florida, and now along the lower East Coast continue to rush to Lowe’s stores to stock up on emergency supplies.

At a store in Palm Bay, Florida, associates ordered pizza and offered lawn chairs to customers who waited at the store for the next shipment of generators to arrive. Cheers were heard throughout the store as the next shipment of product arrived and was available for purchase.
More than 300 Lowe’s associates are ready to deploy and serve as Emergency Relief Teams (ERT) in the impacted regions. These associates volunteer to serve on the ARTs and their mission is to provide additional customer support and give fellow associates impacted by the hurricane a chance to focus on their families.

Lowe’s activates Emergency Command Center.
As a strategic partner of the American Red Cross (ARC), both Lowe’s and ARC encourage those in the path of the storm to prepare an emergency storm kit.

lowes emergencycklist

By Friday, Lowe’s had shipped more than 600 truckloads of essential hurricane supplies like generators, plywood, water, batteries and flashlights. The Command Center helps direct these trucks to the stores in the impact zone to help meet customers’ needs.
Photos from Lowe’s of Pompano Beach: